Melitta has been a family-owned, global coffee brand since 1908. It identified China as a high-potential market and required precise brand positioning to further gain shares of this highly competitive and innovative market.

We first conducted social media listening, e-commerce data analysis, and a qualitative consumer workshop to verify and localise the brand and launch the brand activation.

QUALITATIVE RESEARCH


First, we study the brand market landscape, target consumers and competitor analysis through social media listening and E-Commerce data analytics.

We verified our findings with an offline workshop with brand stakeholders, which further provided valid findings about brand positioning research and communication strategy.


BRANDING


We set guidelines for:

• brand identity
• design usage
• and application for marketing communication

We designed it to reflect the company's values and adapt semiotics with the audience in mind.


SOCIAL MEDIA MANAGEMENT


Following guidelines, we create stand-out visual elements to strengthen brand identity among social media channels.


TVC


In preparation for a nationwide campaign, we conceptualised and executed a TVC.

Following our TVC, we launched a Yangtze Delta-focused (where most of our audience is) campaign. We revamp all KOL images to match our video's aesthetic, creating continuity between all touch points.


RESULTS


We helped Melitta rejuvenate its current brand positioning to better suit Chinese consumers’ preferences and roll out its updated communication message with a systematic guideline to make it more attractive for further market shares.